Every day accounts payable works with many different departments, companies, organizations and people within and outside the organization. They include employees, purchasing, suppliers and regulatory agencies. This makes accounts payable unique in the sense that its “customers” are not those that buy their company’s products or services, but individuals and organizations that have an interest in some input, status or output of the AP process. [button size='' style='' text='CLICK HERE TO VIEW WHITE PAPER' icon='' icon_color='' link='https://foetc.com/wp-content/uploads/2017/09/06_2017_How_Supplier_Self-Service_Reduces-Cost__Enhances_AP.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']    ...

The arrival of the digital age, epitomized by the Internet and mobile culture, has driven customer service to a preeminent position. Add the commoditization of products, services, and disruption to old business models, and customer service has become a critical differentiator providing a competitive edge to companies that execute it well. One outstanding performer in the business-to-consumer sector has raised focus on the customer to towering heights. [button size='' style='' text='CLICK HERE TO VIEW WHITE PAPER' icon='' icon_color='' link='https://foetc.com/wp-content/uploads/2017/09/04_2017_AP_CustServiceandVendorRelationsintheAgeofSelf_Service.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']  ...

Accounts payable works every day with many different departments and people, both within and outside the organization, including employees, purchasing, vendors and regulatory agencies. Accounts payable is unique in the sense that its “customers” are not those companies that buy their company’s products or services, but individuals and organizations that have an interest in some aspect of the AP process. [button size='' style='' text='CLICK HERE TO VIEW WHITE PAPER' icon='' icon_color='' link='https://foetc.com/wp-content/uploads/2017/09/02_2015_Vendor_Self_Service_Portal.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']  ...